We hear, nothing is for free these days. FALSE. We’re shaking that statement up a bit. How? Well, each handcrafted Duluth Pack product comes with a free Lifetime Guarantee on craftsmanship and hardware. Duluth Pack is so proud of the quality products and goods we use and create, that we gladly offer a lifetime warranty of craftsmanship and hardware.
What does that mean? Craftsmanship includes our sewing and riveting. Hardware includes all zippers, buckles, d-rings, snaps, and other metal parts utilized on our bags. In a nutshell, the production of the pack. If anytime in the life of your Duluth Pack product you have problems in these areas, return the product and it will be repaired free of charge. (Yes, that’s how much we believe in our product!) If the product cannot be repaired due to a defect in craftsmanship or faulty hardware, we will be happy to replace the item. However, 9 / 10 times most people will do anything to have their original Duluth Pack repaired, due to the memories, history, and adventures the customer and pack have made together. Please note: Damages not covered under warranty can be repaired at a minimal cost.
Your Duluth Pack item is designed and crafted to provide you with a lifetime of use and love. To wrap it all up, Duluth Pack is a premium, quality filled, Made in America product that comes with a lifetime guarantee. You can’t ask for much more than that.
Duluth Pack is not responsible for common wear or misuse of your product. Normal fabric or leather wear, or misuse is not covered by warranty.
Check out our selection of product at our flagship store in Canal Park, Duluth, MN (FREE parking in back) and or our website at www.duluthpack.com.
– From your friends at Duluth Pack